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Privacy Policy

Introduction

Your privacy is important to SoftTechExperts. This statement discloses the information practices for SoftTechExperts web sites.

SoftTechExperts respects your privacy, and will never share any information you provide with a third party unless expressly authorized. Personal information, such as email, phone, fax and addresses will only be used in the context it was provided.

For more details, read on.

Sections

Personal Information

Using and Sharing Personal Information

Fulfilling Your Transaction Request

Marketing Use

Human Resources Web Sites

Discussion Forums and Chat Rooms

Other SoftTechExperts Web Site Notices

Our Worldwide Practices

Information Security and Quality

Supplementing Information

Cookies and Passive Information

Service Quality Monitoring

Disclosures Required By Law

Links to non-SoftTechExperts Web Sites

Notification of Changes

Privacy Questions and Access

Personal Information

In general, you can visit SoftTechExperts on the Internet without telling us who you are and without giving any personal information about yourself.

You may choose to give us personal information in a variety of situations. For example, you may want to give us information, such as your name and address or e-mail to correspond with you, to process an order, or to provide you with a subscription. You may give us your credit card details to purchase something from us or a description of your education and work experience in connection with a job opening at SoftTechExperts that you wish to be considered for.

We intend to let you know how we will use such information before we collect it from you; if you tell us that you do not want us to use this information to make further contact with you beyond fulfilling your requests, we will respect your wishes. If you give us personal information about somebody else, such as a spouse or work colleague, we will assume that you have their permission to do so.
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Using and Sharing Personal Information

The following paragraphs describe in more detail how SoftTechExperts may use your personal information and with whom we may share it. Depending on the type of SoftTechExperts web site you are visiting, one or more of the paragraphs may apply. For example, if you order a product from a SoftTechExperts web site, your information will be handled as described in such paragraphs as Fulfilling Your Transaction Request and Marketing Use.
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Fulfilling Your Transaction Request

If you request something from a SoftTechExperts web site, for example, a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information, with other divisions of SoftTechExperts. In connection with a transaction we may also contact you as part of our customer satisfaction surveys or for market research purposes.
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Marketing Use

The information you provide to SoftTechExperts on certain SoftTechExperts web sites may also be used by SoftTechExperts for marketing purposes. Before we use it, however, we will offer you the opportunity to choose whether or not to have your information used in this way. For example, after purchasing a product, you may be asked if you wish to receive product updates and bulletins via email. While we encourage the use of email as a mechanism of product update notification, it is not necessary or required for the transaction.
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Human Resources Web Sites (including Recruitment)

In connection with a job application or inquiry, whether advertised on a SoftTechExperts web site or otherwise, you may provide us with information about yourself, such as a resume or professional references. We may use this information throughout SoftTechExperts and its related entities for the purpose of employment consideration or your inquiry. Except where you tell us not to, we will keep the information for future consideration.
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Discussion Forums and Chat Rooms

If you participate in a SoftTechExperts discussion forum or chat room, you should be aware that the information you provide there will be made broadly available to others, potentially inside or outside SoftTechExperts, who have access to that discussion forum or chat room. Also, please recognize that individual forums and chat rooms may have additional rules and conditions. Each participant's opinion on a forum or chat room is his or her own and should not be considered as reflecting the opinion of SoftTechExperts.
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Other SoftTechExperts Web Site Notices

In some cases, specific SoftTechExperts web sites may contain other notices about their use and the information practices applicable to those sites.
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Our Worldwide Practices

SoftTechExperts web store products may be purchased world wide. As such, our privacy practices are designed to provide protection for your personal information, all over the world.

Some countries may provide less legal protection for your information. In such countries SoftTechExperts will still handle information in the manner we describe here.
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Information Security and Quality

We intend to protect your personal information and to maintain its quality. We implement appropriate measures and processes, such as using encryption when transmitting certain sensitive information, to help us to keep your information secure and to maintain its quality.
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Supplementing Information

From time to time we may supplement information you give us via a SoftTechExperts web site with information from other sources, such as information validating your address or other available information about businesses. This is to help us maintain the accuracy of the information we collect and to help us provide a better service.
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Cookies and Passive Information

We sometimes collect non-identifiable information from visits to our web sites to help us provide better customer service. For example, we keep track of the domains from which people visit, and we also measure visitor activity on SoftTechExperts web sites, but we do so in ways that keep the information non-identifiable. This information is sometimes known as "clickstream data" or passive information. SoftTechExperts or others on SoftTechExperts behalf may use this data to analyze trends and statistics and to help us provide better customer service.

Also, when we collect personal data from you in a transaction, we may extract some information about that transaction in a non-identifiable format and combine it with other non-identifiable information such as clickstream data. This information is used and analyzed only at an aggregate level to help us understand trends and patterns. This information is not reviewed at an individual level. If you do not want your transaction details used in this manner you can disable your cookies.

We may collect the information we mentioned in the previous paragraphs through the use of various technologies, including one called "cookies". A cookie is a piece of data that a web site can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. Some SoftTechExperts pages use cookies, sent by SoftTechExperts or its third party vendors, or other technologies to better serve you when you return to the web site. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do so, however, some web sites may not work properly.

Cookies are a feature of web browser (Internet Explorer, Netscape Navigator, etc.) software that allows web servers to recognize the computer used to access a site. They are small pieces of data that are stored by a user's web browser on one site to simplify subsequent interactions with that site by the same user or to use the information to streamline the user's transaction on related web pages. This makes it easier for a user to move from site to site and to complete transactions over the Internet. Cookies should make your online experience easier and more personalized.
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Service Quality Monitoring

Certain Web transactions may also involve you calling us or our calling you. Please be aware that it is SoftTechExperts general practice to monitor and in some cases record such calls for staff training or quality assurance purposes.
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Disclosures Required By Law

Please be aware that in certain circumstances, it is possible that personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders.
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Links to non-SoftTechExperts Web Sites

SoftTechExperts web sites may contain links to other web sites. SoftTechExperts is not responsible for the privacy practices or the content of those other web sites.
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Notification of Changes

This privacy statement was last updated on December 15th, 2004. A notice will be posted on our web site home page for 30 days whenever this privacy statement is changed in a material way.
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Privacy Questions and Access

If you have a question about this statement, you can send an email to SoftTechExperts or call 203-481-1222. You can also contact us at if you have a question about SoftTechExperts's handling of your information.

If you wish to obtain a copy of particular information you provided to SoftTechExperts, or if you become aware the information is incorrect and you would like us to correct it, contact us at 203-481-1222.

Before SoftTechExperts is able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will endeavor to respond within an appropriate timeframe.
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